Request deletion of your GallaGo account

GallaGo is operated by RASTA. You can request deletion of your account and associated personal information without having the app installed.

How to request deletion

1. Email support@rastaapp.in with the subject GallaGo Account Deletion Request.
2. Provide the mobile number registered with your GallaGo account and state that you want deletion.
3. We may contact you to verify account ownership before acting.
4. After verification, we will process the request and communicate the outcome.

Sending an email starts the process; it does not automatically delete the account. Never send an OTP, password or unnecessary identity documents in the initial email.

What data is deleted or retained?

Following verification, account profile information and associated personal records that are no longer required will be deleted or anonymized. Limited records may be retained where reasonably necessary for legal obligations, fraud prevention, security, disputes or backups awaiting expiry. Uninstalling GallaGo alone does not delete server-held information.

Need assistance?

Contact support@rastaapp.in. See our Privacy Policy.